Debt collection -- Attempts to collect debt not owed -- Complaint #17873387
Complaint Overview
Complaint ID: 17873387
Company: F.H. Cann & Associates, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Tennessee
ZIP Code: 371XX
Date Received: 2025-11-18T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A collection agency is attempting to collect a debt that is not mine. The debt is tied to a college in a state I have never lived in and never attended. I believe this debt was created through identity theft or fraud. I submitted a written dispute requesting verification under the FDCPA. The collector responded simply that the debt is owed, but has not provided : Any signed contracts Enrollment records Evidence I lived in that state Itemization of the amount Proof they have the right to collect Any documentation showing this debt belongs to me This does not meet verification requirements under federal law. I am requesting the CFPBs assistance to : XXXX. Require the collection agency to provide full documentation or remove the debt. XXXX. Stop collection activity on an account that is clearly fraudulent. XXXX. Ensure the collector does not continue reporting this inaccurate information to credit bureaus. What resolution I want : Immediate cessation of collection activity Removal of the fraudulent account Written confirmation that the debt has been deleted Investigation into the collectors failure to properly verify the debt
Frequently Asked Questions
What is Complaint #17873387 about?
Complaint #17873387 was filed against F.H. Cann & Associates, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-11-18T12:00:00-05:00.
How did F.H. Cann & Associates, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against F.H. Cann & Associates, INC.?
Yes, visit the F.H. Cann & Associates, INC. company profile at readthecomplaint.com/company/f-h-cann-associates-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.