Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #17872411
Complaint Overview
Complaint ID: 17872411
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Oklahoma
ZIP Code: 73072
Date Received: 2025-11-29T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This credit card account was disputed XXXX times with the credit bureaus on XX/XX/year>, XX/XX/year>, and XX/XX/year>. Despite these disputes, the information continues to be reported inaccurately. The account shows different account numbers, different statuses, and different comments depending on the bureau. XXXX bureau reports it as derogatory, another as paid, and another as a charge-off. The past-due amounts also appear inconsistently, even though the balance is {$0.00}. The payment history and last-activity dates do not match across the bureaus, creating multiple factual errors. I requested an investigation each time, but the bureaus did not correct the inaccuracies or provide reliable verification. The information being reported remains inconsistent, incomplete, and misleading. I am requesting that the inaccurate information be corrected or removed, as it continues to negatively affect my credit profile despite multiple attempts to resolve the issue.
Frequently Asked Questions
What is Complaint #17872411 about?
Complaint #17872411 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-11-29T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.