Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17871403
Complaint Overview
Complaint ID: 17871403
Company: Discover Bank
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Florida
ZIP Code: 323XX
Date Received: 2025-11-13T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Probably second week of XX/XX/year> received notice from credit wise that a hard hit on my credit was done. After reviewing the credit report notice that Discover was the company that did the inquiry. I explained that I had not tried to obtain any loans or credit increase. They response that no activity was shown. Then I received a letter stating the email was changed on my account and if it was me, I need to contact them, so I did. Discovering then that Discover card also has a banking side so that why the card side could not see it. So, after speaking with the banking side I was told I would receive a affidavit in the mail to sign so they could start and investigation. Which to date have not gotten. I was told since the loan was XXXX, I would need to file a police report which I have done. I also have submitted letters to the XXXX bureau stating that the loan was fraud. I feel that Discover issue me a card credit and used my personal information for the banking side which the exposed me to credit fraud.
Frequently Asked Questions
What is Complaint #17871403 about?
Complaint #17871403 was filed against Discover Bank regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-13T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.