Debt or credit management -- Charged upfront or unexpected fees -- Complaint #17871332

Complaint Overview

Complaint ID: 17871332

Company: Credit Sage LLC

Product: Debt or credit management

Sub-Product: Credit repair services

Issue: Charged upfront or unexpected fees

State: Illinois

ZIP Code: 61554

Date Received: 2025-11-13T12:00:00-05:00

Date Sent to Company: 2025-12-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I use Credit Karma for credit management and one of my derogatory marks listed as being held by XXXX XXXX so I attempted to call them to settle the debt. I talked to an individual from Credit Sage and he stated three outstanding derogatory marks were in his words " 100 % '' success rate in dispute and could easily help fix my credit after my divorce. He charged me {$270.00} to dispute the three marks on my credit and I have not heard anything since. After doing my own research, I later found that Credit Sage is who I really paid and they are a scam company.

Frequently Asked Questions

What is Complaint #17871332 about?

Complaint #17871332 was filed against Credit Sage LLC regarding Debt or credit management specifically about Charged upfront or unexpected fees. It was received by the CFPB on 2025-11-13T12:00:00-05:00.

How did Credit Sage LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.

Can I see other complaints against Credit Sage LLC?

Yes, visit the Credit Sage LLC company profile at readthecomplaint.com/company/credit-sage-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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