Debt collection -- False statements or representation -- Complaint #17842972
Complaint Overview
Complaint ID: 17842972
Company: Johnson Mark LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 76133
Date Received: 2025-11-19T12:00:00-05:00
Date Sent to Company: 2025-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX, XXXX JohnsonMarkLLC XX/XX/XXXX, we agreed to a settlement of {$1100.00} in full payment Call that day to see if I could make an update and pay. It was told to wait until he got updated. No problem I waited. I called today. XX/XX/XXXX was told it was not updated so I forwarded them an email More than two weeks have passed when court was signed, and my worry is that theyre not gon na honor the settlement They said they had no update Ive made two attempts to pay them But did not continue because they would mention the correct amount
Frequently Asked Questions
What is Complaint #17842972 about?
Complaint #17842972 was filed against Johnson Mark LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-11-19T12:00:00-05:00.
How did Johnson Mark LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Johnson Mark LLC?
Yes, visit the Johnson Mark LLC company profile at readthecomplaint.com/company/johnson-mark-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.