Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #17837473
Complaint Overview
Complaint ID: 17837473
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Ohio
ZIP Code: 440XX
Date Received: 2025-11-23T12:00:00-05:00
Date Sent to Company: 2025-11-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> a random check was deposited in my account for {$250.00} ( that I had nothing to do with, that later bounced ) than there was 2 " pay to anyone '' transfers send to a XXXX XXXX. Totaling {$110.00}. Later in the day on XX/XX/year> a second fake check was deposited for {$250.00} ( also not by me and bounced ) than another " pay to anyone " transfer was made to XXXX XXXX. For {$150.00} ( not by me ) There was than a third fake check for {$250.00} deposited also on XX/XX/year>, there was than another " pay to anyone " transfer for {$150.00} to XXXX XXXX and " pay to anyone " transfer to a XXXX XXXX For {$200.00} I noticed the suspicious activity on XX/XX/year> when I received a notification that the checks ( that I have no knowledge of prior ) bounced and my account went negetive. I immediately called the Chime customer service number to report the fraud, I was on hold for approximately 1 hour while being transferd to the fraud department, than was hung up on. After calling back I was transferd to someone other than the fraud department and they told me they would put in a dispute for the checks and " pay to anyone transfers '' than was placed back on hold waiting for the fraud department, they told me they could not dispute the checks and only the transfers. I received an email on XX/XX/year> denying the dispute, and that there was " no error has occurred " After doing research online there have been many cases of chime rejecting legitimate claims
Frequently Asked Questions
What is Complaint #17837473 about?
Complaint #17837473 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-11-23T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.