Debt collection -- Attempts to collect debt not owed -- Complaint #17831654
Complaint Overview
Complaint ID: 17831654
Company: Resurgent Capital Services L.P.
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Illinois
ZIP Code: 60637
Date Received: 2025-10-22T12:00:00-05:00
Date Sent to Company: 2025-12-08T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Identity Theft Credit Bureau Failed to Block Fraudulent Information Your Information : Name : XXXX XXXX Address : XXXX XXXX XXXX XXXX, XXXX, IL XXXX SSN ( last 4 ) : XXXX Date of Birth : XX/XX/XXXX Email : XXXX Credit Bureau ( s ) involved : XXXX XXXX XXXX XXXX XXXX ( select the one ( s ) that didnt act ) Description of Complaint : I am a victim of identity theft. On XX/XX/XXXX, I submitted requests to the above credit bureau ( s ) under 15 U.S.C. 1681c-2 of the Fair Credit Reporting Act ( FCRA ) to block fraudulent information from my credit report. The fraudulent account ( s ) include : Creditor : XXXX XXXX XXXX / XXXX XXXX XXXX Account : ending in XXXX Amount reported : {$800.00} ( if shown ) I included copies of my government-issued ID, proof of address, and my Identity Theft Report from IdentityTheft.gov. According to federal law, the bureau ( s ) must block fraudulent information within 4 business days of receiving the request. Despite following these steps, the fraudulent account ( s ) have not been removed or blocked from my credit report. I request that the CFPB investigate and require the bureau ( s ) to : 1. Block the fraudulent account ( s ) under 15 U.S.C. 1681c-2. 2. Provide confirmation that the account ( XXXX ) have been removed from my credit report. 3. Ensure no negative reporting or collection actions are taken on these fraudulent accounts. Attachments ( if submitting by upload/mail ) : Copies of letters sent to the credit bureau ( s ) Copies of government-issued ID Proof of address Identity Theft Report ( FTC ) Police report ( if available ) Thank you for your prompt assistance. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #17831654 about?
Complaint #17831654 was filed against Resurgent Capital Services L.P. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-10-22T12:00:00-05:00.
How did Resurgent Capital Services L.P. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Resurgent Capital Services L.P.?
Yes, visit the Resurgent Capital Services L.P. company profile at readthecomplaint.com/company/resurgent-capital-services-l-p to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.