Credit card -- Fees or interest -- Complaint #17825521
Complaint Overview
Complaint ID: 17825521
Company: Onemain Finance Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Texas
ZIP Code: 770XX
Date Received: 2025-10-27T12:00:00-05:00
Date Sent to Company: 2025-12-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I made a payment XX/XX/XXXX it came back as insufficient funds returned payment fee {$25.00} XXXX tried making the payment again came back as no collected funds another {$25.00} I have not used this card in months yet the interest. XXXX {$65.00} and returned and interest thats {$15.00} out of every payment is causing me to make my payments and never be able to use them the last I have used this card was months ago and yet every payment I make is taken by this company.
Frequently Asked Questions
What is Complaint #17825521 about?
Complaint #17825521 was filed against Onemain Finance Corporation regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-10-27T12:00:00-05:00.
How did Onemain Finance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Onemain Finance Corporation?
Yes, visit the Onemain Finance Corporation company profile at readthecomplaint.com/company/onemain-finance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.