Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17803170
Complaint Overview
Complaint ID: 17803170
Company: Capital One Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 782XX
Date Received: 2025-11-21T12:00:00-05:00
Date Sent to Company: 2025-11-21T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This account reporting on my credit report is not mine and it was REINSERTED onto my credit report. I WAS NOT notified in writing within XXXX business days of the reinsertion. I have no knowledge of the debt and never signed a written contract agreeing to do business with CXXXX XXXX XXXX XXXXXXXX AND XXXXXXXX XXXX XXXX. I RECENTLY WENT TO FILE A POLICE REPORT PER MY ATTORNEY TO PROVE THIS IS NOT MY ACCOUNT I am REVOKING all their rights to communicate with me via email, texts, or calls. They did not send me written documentation informing me of proof that this account is mine within XXXX days of reinserting the account on my credit. Failure to comply with the FCRA can result in lawsuits for actual damages, attorney 's fees, and even punitive damages.
Frequently Asked Questions
What is Complaint #17803170 about?
Complaint #17803170 was filed against Capital One Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-21T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.