Vehicle loan or lease -- Struggling to pay your loan -- Complaint #17797474
Complaint Overview
Complaint ID: 17797474
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Denied request to lower payments
State: Ohio
ZIP Code: 44124
Date Received: 2025-11-20T12:00:00-05:00
Date Sent to Company: 2025-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a loan with XXXX XXXX XXXX I have lost my job due to the previous administration poor money management and lack of common cense XXXX XXXX XXXX XXXX, MI XXXX | ( XXXX ) XXXX Date Reported : XX/XX/XXXX | Balance : {$18000.00} Account NumbXXXX XXXX XXXX XXXX XXXX XXXXwner : Individual Account Credit Limit : | High Credit : {$17000.00} Loan/Account Type : Auto | Status : OvXXXX XXXX XXXXys Past Due Date Opened : XX/XX/XXXX Date of XXXX Delinquency : XX/XX/XXXX Terms Frequency : Monthly Date of Last Activity : Date Major Delinquency XXXX Reported : Months Reviewed : XXXX Scheduled Payment Amount : {$430.00} Amount Past Due : {$4600.00} Deferred Payment Start Date : Actual Payment Amount : {$0.00} Charge Off Amount : Balloon Payment Amount : Date of Last Payment : XX/XX/XXXX Date Closed : Balloon Payment Date : Term Duration : 72 Months Activity Designator : Narrative CoXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #17797474 about?
Complaint #17797474 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2025-11-20T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.