Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #17774355
Complaint Overview
Complaint ID: 17774355
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Georgia
ZIP Code: 398XX
Date Received: 2025-11-20T12:00:00-05:00
Date Sent to Company: 2025-11-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I purchased merchandise from a website that was advertised on XXXX. It was claiming the company XXXX was having an going out of business sale, so everything was 90 % off. After purchasing it, I was taken to a different website entirely. I researched this website and determined that I had been scammed. When I tried to dispute this with Chime, it was denied once. I asked for a review and provided more information that it was fraudulent, that I paid but obviously never received the items, it was denied yet again. I even contacted the legitimate company for XXXX and they are also aware of the scam.
Frequently Asked Questions
What is Complaint #17774355 about?
Complaint #17774355 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-11-20T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.