Debt collection -- Communication tactics -- Complaint #17755093
Complaint Overview
Complaint ID: 17755093
Company: Mccarthy, Burgess & Wolff, INC.
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Georgia
ZIP Code: 30126
Date Received: 2025-11-20T12:00:00-05:00
Date Sent to Company: 2025-11-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I REQUESTED DISCONNECTION FROM XXXX ( XXXX ) WHO WAS MY INTERNET AND PHONE SERVICES PROVIDER EFFECTIVE XX/XX/year>. I WAS OFFER DISCONNECT REQUEST FORM BY EMAIL WHICH WAS PROMPTLY COMPLETED AND E-SIGNED DATED XX/XX/year> ( ATTACHED ) MY DISCONNECTION WAS TO ENABLE ME SWITCH TO XXXX XXXX. ON XX/XX/year> XXXX XXXX WAS PAID BY EFT FOR THEIR SERVICES FOR THE MONTH OF XX/XX/year> IN THE AMOUNT OF {$150.00} ( BILLING INVOICE ATTACHED. ON XXXX XXXX THERE WAS A BILLED FOR {$290.00} BEGINING XXXX XXXX THROUGH XXXX XXXX. I CALLED XXXX TO DISPUTE THIS BILL FOR THE REASON THAT MY SERVICES WAS PROPERLY DISCONNECTED AND ALL EQUIPMENT WERE RETURNED SAME DATE OF XXXX XXXX TO UPS AS INSTRUCTED ( UPS RECEIPT ATTACHED ) I WAS TOLD TO DISREGARD SUCH BILL THAT MY ACCOUNT IS PENDING DISCONNET ( NOTED ON THE RECEIPT ) AND OTHER COMMUNICATIONS WITH XXXX AS NOTED ON THE RECEIPT. MY PHONE NUMBER WAS COMPLETELY PORTED TO XXXX XXXX XXXX AND WAS INSTALLED XX/XX/year> WITH THEIR EQUIPMENTS. XXXX HAS CEASE TO PROVIDE MY SERVICE EFFECTIVE XX/XX/year> BUT I WAS BILLED FOR NON-SERVICE XXXX XXXX XXXX. THE DEBT WAS REFER TO MCCARTHY, BUGES & WOLFF WHO HAS CONSTANTLY CALLED AND HARRASS ME TO EXTORT MONEY FROM ME AFTER I HAVE SPOKEN WITH THEM AND PROVIDED THEM WITH ALL DETAILS AND DOCUMENT DISPUTING THE DEBT.
Frequently Asked Questions
What is Complaint #17755093 about?
Complaint #17755093 was filed against Mccarthy, Burgess & Wolff, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-11-20T12:00:00-05:00.
How did Mccarthy, Burgess & Wolff, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Mccarthy, Burgess & Wolff, INC.?
Yes, visit the Mccarthy, Burgess & Wolff, INC. company profile at readthecomplaint.com/company/mccarthy-burgess-wolff-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.