Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17456129
Complaint Overview
Complaint ID: 17456129
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Louisiana
ZIP Code: 707XX
Date Received: 2025-11-23T12:00:00-05:00
Date Sent to Company: 2025-11-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
information.Complainant Information : XXXX XXXX XXXX XXXX XXXX XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, SC XXXX Product or Service : Auto Loan or Lease Issue Category : Incorrect information on credit report company failed to fix errors after dispute Summary of the Problem : I am filing this complaint against XXXX XXXX XXXX XXXX ( XXXX ) for willful violations of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681s-2 ( b ), 1681n, and 1681o. On XX/XX/XXXX, I submitted a formal dispute to both GLS and the credit reporting agencies ( Experian, Equifax, and TransUnion ) regarding inaccurate reporting of my auto loan account # XXXX ( XXXX XXXX XXXX ). My dispute included documentary proof of multiple inaccuracies, yet XXXX has failed to conduct a reasonable investigation or correct the information. The verified inaccuracies include : XXXX. Borrower Designation Misrepresented I am listed as a co-signer per the original sales documents, but XXXX reports me as a joint borrower. XXXX. XXXX XXXX XXXX confirmed the vehicle was repossessed and sold on XX/XX/XXXX, but continues reporting the full pre-sale balance of {$16000.00} as past due. XXXX. Conflicting Dates XXXX internal records and bureau entries ( XX/XX/XXXX, and XX/XX/XXXX ) conflict, falsely extending derogatory history. XXXX. Dealer Record Errors Multiple vehicles were recorded on the same contract date ( XX/XX/XXXX ), suggesting erroneous data attribution. Despite evidence and repeated notice, GLS continues to report inaccurate, misleading information. Their inaction violates the FCRAs requirement to investigate and correct disputed data. What I Want Done : - Immediate correction or deletion of all inaccurate tradelines related to this account from all credit bureaus.- Written confirmation of corrected or deleted reporting.- Compensation for actual damages and harm to credit reputation. Attachments ( to upload with complaint ) : - Intent to Sue Letter dated XX/XX/XXXX, XXXX Original Dispute Letter ( XX/XX/XXXX ) with Exhibits XXXX XXXX Letter dated XX/XX/XXXX, XXXX Proof of continued inaccurate reporting from Experian and Equifax
Frequently Asked Questions
What is Complaint #17456129 about?
Complaint #17456129 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-23T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.