Debt collection -- Attempts to collect debt not owed -- Complaint #17314801
Complaint Overview
Complaint ID: 17314801
Company: Aldous & Associates, Pllc
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: New York
ZIP Code: 131XX
Date Received: 2025-11-17T12:00:00-05:00
Date Sent to Company: 2025-11-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX XXXX, I was a member of XXXX XXXX. During this period, the gym was closed due to COVID-19 government shutdown orders, and members did not have access to the facility or services. Despite the gym being closed, I was charged for membership fees that should not have been billed. On my credit report, Aldous & Associates is reporting two separate collection accounts, both for {$890.00}, each showing an opened date of XX/XX/XXXX. These appear to be duplicate accounts for the same issue. I never received any itemized bill, notice of debt, or communication before these accounts were placed in collections and reported to the credit bureaus. I never received validation of the debt. I previously attempted to dispute the accounts directly with the credit bureaus, but the disputes were rejected because Aldous continued to verify the accounts without providing validation. I attempted to contact Aldous & Associates by email, but the email address on file was returned as undeliverable. I requested debt validation, including a signed membership contract, billing statements, and proof that XXXX XXXX was open during the dates billed, but no validation has been provided. Because the gym was closed during the time the charges occurred, the alleged debt is not valid. I am seeking the removal of both collection accounts because the debt is unverified, duplicated, and based on charges during a time when the gym was closed.
Frequently Asked Questions
What is Complaint #17314801 about?
Complaint #17314801 was filed against Aldous & Associates, Pllc regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-11-17T12:00:00-05:00.
How did Aldous & Associates, Pllc respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Aldous & Associates, Pllc?
Yes, visit the Aldous & Associates, Pllc company profile at readthecomplaint.com/company/aldous-associates-pllc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.