Checking or savings account -- Closing an account -- Complaint #17313488
Complaint Overview
Complaint ID: 17313488
Company: Branch Messenger, INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Closing an account
Sub-Issue: Can't close your account
State: New York
ZIP Code: 11003
Date Received: 2025-11-17T12:00:00-05:00
Date Sent to Company: 2025-11-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #17313488 about?
Complaint #17313488 was filed against Branch Messenger, INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-11-17T12:00:00-05:00.
How did Branch Messenger, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Branch Messenger, INC.?
Yes, visit the Branch Messenger, INC. company profile at readthecomplaint.com/company/branch-messenger-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.