Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #17277203
Complaint Overview
Complaint ID: 17277203
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Alabama
ZIP Code: 354XX
Date Received: 2025-11-15T12:00:00-05:00
Date Sent to Company: 2025-11-15T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this complaint regarding inaccurate reporting on my credit file by XXXX XXXX XXXX, account ending in XXXXXXXX XXXX XXXX XXXX XXXX which has resulted in multiple erroneous late payment entries : a 30-day late in XX/XX/year> reported on TransUnion, and both 30-day and 60-day late entries reported on Equifax, despite my account balance being {$0.00} and all payments having been made on time. These inaccuracies have negatively affected my creditworthiness, and I am disputing them under the Fair Credit Reporting Act, including 1666 ( Correction of Billing Errors ), 611 ( Dispute Inaccurate Info with Credit Bureaus ), and 623 ( a ) ( 2 ) and 623 ( b ) ( Duty to Correct, Update, and Investigate Disputed Information ). XXXX XXXX XXXX appears to have failed in its duty to investigate and correct reporting errors, and the credit bureaus have not updated my file to accurately reflect my payment history. This misreporting is causing ongoing financial harm and XXXX, and I request the CFPBs assistance to ensure that the inaccurate late payment information is fully investigated and corrected across all credit reporting agencies.
Frequently Asked Questions
What is Complaint #17277203 about?
Complaint #17277203 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-11-15T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.