Prepaid card -- Unexpected or other fees -- Complaint #17238051
Complaint Overview
Complaint ID: 17238051
Company: Foris Dax, INC.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Unexpected or other fees
State: Florida
ZIP Code: 337XX
Date Received: 2025-11-13T12:00:00-05:00
Date Sent to Company: 2025-11-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I did not receive any receipt from the lounge. The merchant incorrectly added a XXXX XXXX guest charge even though I entered the restaurant/lounge alone. No guest was with me, and I did not authorize or sign for a guest fee. This is the only documentation available. Crypto.com is refusing to accept my dispute about the charge.
Frequently Asked Questions
What is Complaint #17238051 about?
Complaint #17238051 was filed against Foris Dax, INC. regarding Prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2025-11-13T12:00:00-05:00.
How did Foris Dax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Foris Dax, INC.?
Yes, visit the Foris Dax, INC. company profile at readthecomplaint.com/company/foris-dax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.