Credit card -- Advertising and marketing, including promotional offers -- Complaint #17181228
Complaint Overview
Complaint ID: 17181228
Company: Atlanticus Services Corporation
Product: Credit card
Sub-Product: Store credit card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Didn't receive advertised or promotional terms
State: South Carolina
ZIP Code: 296XX
Date Received: 2025-11-11T12:00:00-05:00
Date Sent to Company: 2025-11-11T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX I purchased furniture from XXXX because they were offering no payment, no interest for 30 months. I have been making a payments each month with interest. I called XXXX and reported the matter, they referred me to XXXX. I called XXXX, they agreed, I was covered by the XXXX XXXX special offerings. XXXX claimed they would contact the bank to resolve the matter. It did not happen, nor has anyone contacted me to follow-up.
Frequently Asked Questions
What is Complaint #17181228 about?
Complaint #17181228 was filed against Atlanticus Services Corporation regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2025-11-11T12:00:00-05:00.
How did Atlanticus Services Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Atlanticus Services Corporation?
Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.