Debt collection -- Took or threatened to take negative or legal action -- Complaint #17181172
Complaint Overview
Complaint ID: 17181172
Company: Fedchex Recovery, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Utah
ZIP Code: 84124
Date Received: 2025-11-11T12:00:00-05:00
Date Sent to Company: 2025-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXX I rented a XXXX XXXX XXXX XXXX XXXX through XXXX XXXX XXXX XXXX XXXX XXXX ) for {$440.00}. The car became inoperable within the first XXXX hours, leaving me XXXX miles from home. XXXX arranged a tow from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and took custody of the XXXX vehicle. I then paid {$350.00} for a XXXX XXXX rental to get home. After XXXX assumed custody, I had no access to complete checkout photos. Weeks later, XXXX claimed I owed {$1000.00} for windshield damage. The tow provider confirmed no pre-existing damage at pickup and supplied a photo showing the windshield intact when the car was loaded. I also have XXXX witnesses willing to sign affidavits that there was no damage at handoff. Despite multiple submissions of evidence, XXXX ignored these facts and referred the disputed balance to XXXX XXXX XXXX ( FedChex ), threatening credit reporting. I sent written disputes under the FDCPA and FCRA ; this is an attempt to collect a debt not owed and an unverified collection. Requested relief : ( XXXX ) cease collection and any credit reporting ; ( XXXX ) cancel the alleged debt and confirm in writing ; ( XXXX ) reimburse {$350.00XXXX XXXX expense and refund the rental ; ( XXXX ) remove any related credit entries. I have attached the tow photo, tow statement, witness list, XXXX receipt, and email/chat history. Company : XXXX XXXX ( add FCR Collection Services ) Outcome requested : Refund, stop collection, correct credit file
Frequently Asked Questions
What is Complaint #17181172 about?
Complaint #17181172 was filed against Fedchex Recovery, LLC regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2025-11-11T12:00:00-05:00.
How did Fedchex Recovery, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Fedchex Recovery, LLC?
Yes, visit the Fedchex Recovery, LLC company profile at readthecomplaint.com/company/fedchex-recovery-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.