Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17152695
Complaint Overview
Complaint ID: 17152695
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: California
ZIP Code: 95834
Date Received: 2025-11-10T12:00:00-05:00
Date Sent to Company: 2025-11-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this complaint because my Experian credit report contains inaccurate address information. My current and only address is XXXX XXXX XXXX XXXX XXXX XXXXXXXX, yet the report lists previous addresses inconsistently, including XXXXXXXX XXXX XXXX XXXX XXXX XXXX and XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX , both of which are outdated. Under 15 U.S. Code 1681e ( b ) of the Fair Credit Reporting Act ( FCRA ), credit reporting agencies are required to maintain maximum possible accuracy of all information in consumer reports. Reporting inaccurate or outdated personal information, especially addresses, can negatively affect my creditworthiness, loan approvals, and other financial matters. This issue has caused significant concern, as incorrect address records could lead to misrouted correspondence, unauthorized account access, or erroneous credit decisions.
Frequently Asked Questions
What is Complaint #17152695 about?
Complaint #17152695 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-10T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.