Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #17056908
Complaint Overview
Complaint ID: 17056908
Company: Vandyk Mortgage Corporation
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Trying to communicate with the company to fix an issue with the application process
State: California
ZIP Code: 92630
Date Received: 2025-11-05T12:00:00-05:00
Date Sent to Company: 2025-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX who is an LO at VanDyke Mortgage XXXX XXXX XXXX Florida was extremely unprofessional in the whole process of trying to submit a 12 month bank statement loan. He used vulgar language and even would answer and hang up on me. He should not be blacklisted from originating loans and his company should be ashamed of having someone like that representing their company!
Frequently Asked Questions
What is Complaint #17056908 about?
Complaint #17056908 was filed against Vandyk Mortgage Corporation regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2025-11-05T12:00:00-05:00.
How did Vandyk Mortgage Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Vandyk Mortgage Corporation?
Yes, visit the Vandyk Mortgage Corporation company profile at readthecomplaint.com/company/vandyk-mortgage-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.