Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #17029312

Complaint Overview

Complaint ID: 17029312

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Florida

ZIP Code: 32304

Date Received: 2025-11-04T12:00:00-05:00

Date Sent to Company: 2025-11-04T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I sent a dispute to all three credit bureaus regarding transactions that it was illegal for me to make while incarcerated ( XXXX credit card purchases ). XXXX XXXX XXXX XXXX was removed but reinserted months later after my credit score began to show significant increase. All follow up reports were answered with a show of XXXX rebellion against removing improper information from my credit file. In essence, putting me in a position where I cant get back on my feet after XXXX. My recent dispute of XXXX XXXX was met with the same XXXX rebellion because this calculated and XXXX system is XXXX on keeping in a disadvantaged position when Ive shown to the bureaus multiple times that I was imprisoned when the delinquent charges on these accounts were made.

Frequently Asked Questions

What is Complaint #17029312 about?

Complaint #17029312 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-11-04T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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