Payday loan, title loan, personal loan, or advance loan -- Problem with fraud alerts or security freezes -- Complaint #17029272

Complaint Overview

Complaint ID: 17029272

Company: Experian Information Solutions INC.

Product: Payday loan, title loan, personal loan, or advance loan

Sub-Product: Personal line of credit

Issue: Problem with fraud alerts or security freezes

State: New Jersey

ZIP Code: 07036

Date Received: 2025-11-04T12:00:00-05:00

Date Sent to Company: 2025-11-04T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

require assistance with a credit issue. XXXX has reported negative information on my credit file, claiming a refusal to pay. I was previously notified through their website that they were under investigation for fraud, and since that time, they have ceased all communication with me. I am seeking guidance on how to legally dispute this incorrect bad credit entry and have it removed. ''

Frequently Asked Questions

What is Complaint #17029272 about?

Complaint #17029272 was filed against Experian Information Solutions INC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2025-11-04T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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