Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #17029269
Complaint Overview
Complaint ID: 17029269
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Investigation took more than 30 days
State: Mississippi
ZIP Code: 39601
Date Received: 2025-11-04T12:00:00-05:00
Date Sent to Company: 2025-11-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I submitted a dispute about inaccurate information on my credit report. Under the Fair Credit Reporting Act ( FCRA ), the credit bureau is required to complete its investigation within 30 days ( or 45 days if additional documentation is provided ). I submitted my dispute on [ insert exact date ]. I received a faxed response acknowledging the dispute, but no investigation results have been provided as of [ insert todays date ], which exceeds the allowed time limit. I followed up with a formal demand letter ( sent via fax and certified mail ) requesting resolution and removal of unverifiable information per FCRA 611. I have proof of delivery and fax confirmation. I am now requesting CFPB assistance to ensure this matter is resolved properly and my rights under federal law are enforced.
Frequently Asked Questions
What is Complaint #17029269 about?
Complaint #17029269 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2025-11-04T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.