Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #17002459
Complaint Overview
Complaint ID: 17002459
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Georgia
ZIP Code: 314XX
Date Received: 2025-11-03T12:00:00-05:00
Date Sent to Company: 2025-11-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Consumer Financial Protection Bureau, I am filing this complaint against the credit bureaus and furnishers listed below for reporting inaccurate, incomplete, and unverified information on my credit report. I have already disputed these items directly with the credit bureaus under the Fair Credit Reporting Act ( FCRA ) 611, yet the inaccurate information continues to appear. The errors include multiple wrong addresses, incorrect late payments, false charge-offs, unverified collection accounts, and unauthorized inquiries that are damaging my credit standing and causing me emotional and financial distress. Wrong Addresses Reported XXXX XXXX XXXX, XXXX, FL, XXXX This address is not mine and has never been associated with my residence history. I have never lived, received mail, or conducted any financial activity at this location. It is crucial that this address be removed from my credit file to ensure my identity and personal information are accurately represented. XXXX XXXX XXXX, XXXX XXXX XXXX, FL, XXXX This address is also incorrect and does not belong to me. Including this address on my credit report creates confusion and raises potential issues of mixed or merged files. I request immediate removal to prevent further misreporting or fraudulent association. Accounts Reporting Incorrect or Unverified Information XXXX ( Account No : XXXX ) Opened on XX/XX/XXXX with a reported high balance of {$2600.00}. This account is inaccurately showing late payments that never occurred. I have always maintained my XXXX account responsibly, and I have not missed any payments during the lifetime of the account. Please review your records and correct the payment history to accurately reflect my timely payments. Misreporting of payment history severely impacts my creditworthiness and must be rectified without delay. XXXX ( Account No : XXXX ) Opened on XX/XX/XXXX with a high balance of {$5400.00}. This account is currently being reported as a charge-off, but I have no record or knowledge of this debt. I never received any billing statements or charge-off notifications for such an account. If the furnisher can not provide complete verification including original signed agreements and payment records, I request immediate deletion of this account from my credit report. XXXX ( Account No : XXXX ) Opened on XX/XX/XXXX with a high balance of {$630.00}. This account reflects multiple late payments that are completely inaccurate. I have never missed any payments with XXXXXXXX XXXX or its affiliates. I request an immediate correction of my payment history to accurately reflect my on-time record, as required under FCRA Section 607 ( b ), which mandates that only accurate and verifiable information be reported. XXXX ( Account No : XXXX ) Opened on XX/XX/XXXX with a reported high balance of {$110.00}. This account is showing late payments that are not true. I have always made payments in accordance with the billing schedule, and the negative reporting is a clear violation of data accuracy obligations. I am requesting that this error be corrected immediately and that my payment history be restored to show on-time payments only. XXXXXXXX XXXX ( Account No : XXXX ) Opened on XX/XX/XXXX with a high balance of {$2100.00}. This collection account is not recognized, and I have never been contacted or provided with validation under the Fair Debt Collection Practices Act ( FDCPA ). Please remove this account immediately unless verifiable documentation is supplied confirming that this debt belongs to me. XXXX XXXX ( Account No : XXXX ) Opened on XX/XX/XXXX with a high balance of {$970.00}. I have no record of any debt with XXXXXXXX XXXX and I have not authorized them to report any collection on my behalf. This account appears to be inaccurate or fraudulent. I request prompt investigation and deletion from my credit report if it can not be fully verified. REQUEST FOR CFPB ASSISTANCE I am requesting the CFPBs direct intervention to ensure these inaccurate, unverifiable, and misleading entries are properly investigated and corrected by the credit bureaus and furnishers. The continued reporting of false information is harming my credit reputation, limiting my access to financial opportunities, and causing unnecessary distress. I have already submitted written disputes to the credit bureaus and have attached copies of my dispute letters, proof of identity, and credit report excerpts showing the inaccuracies. Despite this, the bureaus have failed to correct the errors, forcing me to escalate this matter to the CFPB for assistance. I respectfully request that CFPB hold the data furnishers and reporting agencies accountable for : Failing to maintain accurate and complete records under FCRA 607 ( b ). Failing to properly reinvestigate disputed items within 30 days as required under FCRA 611. Reporting unverifiable or false information that does not belong to me. Please ensure that these inaccuracies are removed or corrected immediately, and that all involved parties provide written confirmation of their actions. Thank you for your time and attention to this matter. I look forward to your prompt response and resolution.
Frequently Asked Questions
What is Complaint #17002459 about?
Complaint #17002459 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-11-03T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.