Credit card -- Fees or interest -- Complaint #16977660
Complaint Overview
Complaint ID: 16977660
Company: Bread Financial Holdings, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Georgia
ZIP Code: 30253
Date Received: 2025-11-02T12:00:00-05:00
Date Sent to Company: 2025-11-02T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
On XX/XX/year> I opened a credit card account and closed it the same day, because I did not want it. A view days later I got a bill for $ XXXX a yearly membership. Since then I recieved a bill for {$180.00} wil a late fee of {$30.00}. A month after I got a bill for my newest bill is for {$190.00} with a {$41.00} late fee and a {$3.00} interest charge. Now I never recieved a credit in the mail. I have called Comenity on these dates XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, each time they told me every thing would be removed and every month I get a new bill and more charges.
Frequently Asked Questions
What is Complaint #16977660 about?
Complaint #16977660 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-11-02T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.