Checking or savings account -- Closing an account -- Complaint #16960008
Complaint Overview
Complaint ID: 16960008
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: New Jersey
ZIP Code: 086XX
Date Received: 2025-10-31T12:00:00-05:00
Date Sent to Company: 2025-10-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened the checking and savings account on XX/XX/XXXX. I deposited a check from my worker 's compensation and the check cleared a few days later. On XX/XX/XXXX I was notified that my account and funds were blocked. I have not received any information as to why the funds have been held for more than 30 days or why my account has been blocked. The bank still has not released my funds or given me any information as of XX/XX/year>.
Frequently Asked Questions
What is Complaint #16960008 about?
Complaint #16960008 was filed against PNC Bank N.A. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-10-31T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.