Prepaid card -- Problem with a purchase or transfer -- Complaint #16936977
Complaint Overview
Complaint ID: 16936977
Company: Chime Financial INC
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem with a purchase or transfer
Sub-Issue: Charged for a purchase or transfer you did not make with the card
State: Florida
ZIP Code: 33142
Date Received: 2025-10-30T12:00:00-05:00
Date Sent to Company: 2025-10-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX purchases I didnt make were made at different XXXX XXXX in different parts of Florida that I have never been for the amount of XXXX XX/XX/year> at XXXX and another purchase on the same date for XXXX at XXXX
Frequently Asked Questions
What is Complaint #16936977 about?
Complaint #16936977 was filed against Chime Financial INC regarding Prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2025-10-30T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.