Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #16829424
Complaint Overview
Complaint ID: 16829424
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: New York
ZIP Code: 11219
Date Received: 2025-10-26T12:00:00-05:00
Date Sent to Company: 2025-10-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TransUnion Allowing False Reporting by Non-Responsible Party TransUnion continues to display a trade line for an account that Ally Financial told CFPB they are not the appropriate company to address your issue. TransUnion is reporting inaccurate information from an entity that has disclaimed responsibility, harming my credit. I also previously informed TransUnion that the account is disputed and should not appear. Transunion 's online dispute portals are inaccessible, and phone/mail support has been obstructive. Main update : XXXX XXXX is reporting an account on my TransUnion credit report while explicitly telling CFPB : We are not the appropriate company to address your issue. In other words, they deny any responsibility for the account. Despite this, they continue to report it, harming my credit and misrepresenting my obligations. This is not a minor error, it is a continued misrepresentation, defamation, and violation of credit reporting standards. I request TransUnion immediately look into this.
Frequently Asked Questions
What is Complaint #16829424 about?
Complaint #16829424 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-10-26T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.