Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #16710939

Complaint Overview

Complaint ID: 16710939

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Investigation took more than 30 days

State: Delaware

ZIP Code: XXXXX

Date Received: 2025-10-20T12:00:00-05:00

Date Sent to Company: 2025-10-20T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This correspondence serves as my second formal dispute regarding the reporting of my XXXX XXXX XXXX account Acct : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Balance : {$520.00}. Despite my previous dispute submission and good-faith efforts to ensure the accuracy of my credit file, this account continues to be reported inaccurately. The reported late payment information is inconsistent with my verified payment history and does not reflect my responsible management of this account. Upon careful review of my records, including payment confirmations, bank statements, and transaction logs, it is clear that all payments were made in full and within the scheduled due dates. The continued presence of these alleged delinquencies is not only factually incorrect but also misleading, creating a false impression of financial irresponsibility. Such erroneous reporting has the potential to negatively impact my creditworthiness and may interfere with my ability to obtain credit or favorable financial terms.

Frequently Asked Questions

What is Complaint #16710939 about?

Complaint #16710939 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-10-20T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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