Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #16710742
Complaint Overview
Complaint ID: 16710742
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Texas
ZIP Code: 75115
Date Received: 2025-10-20T12:00:00-05:00
Date Sent to Company: 2025-10-20T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Greetings, I have submitted my second complaint. I submitted a dispute with your organization last month XX/XX/year> and specifically identified the fraudulent accounts. On my credit report, there are still fraudulent accounts. Your company 's negligence is causing me anxiety and jeopardizing my mental well-being. The fraudulent accounts have been disclosed, and I have submitted my identification and social security numbers, which I will resubmit. The sole alternative available to me is to reach out to your organization in order to cease being penalized for being a victim.
Frequently Asked Questions
What is Complaint #16710742 about?
Complaint #16710742 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-10-20T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.