Student loan -- Struggling to repay your loan -- Complaint #16686120
Complaint Overview
Complaint ID: 16686120
Company: Servicer Under Contract With Federal Student Aid
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with your payment plan
State: Pennsylvania
ZIP Code: 191XX
Date Received: 2025-10-19T12:00:00-05:00
Date Sent to Company: 2025-10-19T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Filed Borrower Defense in XX/XX/XXXX : # XXXX ( XXXX ) and # XXXX ( XXXX ). Cases show In Review. My loans are still accruing interest. DOE announced a court injunction ( XX/XX/XXXX ; guidance XX/XX/XXXX ) pausing adjudication, but my servicer hasnt placed my loans in administrative forbearance or paused interest.
Frequently Asked Questions
What is Complaint #16686120 about?
Complaint #16686120 was filed against Servicer Under Contract With Federal Student Aid regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2025-10-19T12:00:00-05:00.
How did Servicer Under Contract With Federal Student Aid respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Servicer Under Contract With Federal Student Aid?
Yes, visit the Servicer Under Contract With Federal Student Aid company profile at readthecomplaint.com/company/servicer-under-contract-with-federal-student-aid to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.