Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #16686119
Complaint Overview
Complaint ID: 16686119
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 75189
Date Received: 2025-10-19T12:00:00-05:00
Date Sent to Company: 2025-10-19T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I submitted a written dispute and validation request to XXXX XXXX regarding the accuracy of the account being reported to the credit bureaus. I requested supporting documentation, including the signed contract, payment history, and proof of permissible purpose for furnishing my data. Despite my request, the company verified the account without providing any validation or evidence to substantiate the tradeline. This failure constitutes a violation of the Fair Credit Reporting Act ( FCRA ) Sections 611 and 623, as the furnisher did not properly investigate or correct inaccurate or unverifiable information. I am requesting that the CFPB require XXXX XXXX to provide full documentation supporting their reporting or remove the unverifiable information from all consumer reporting agencies.
Frequently Asked Questions
What is Complaint #16686119 about?
Complaint #16686119 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-10-19T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.