Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #16684714

Complaint Overview

Complaint ID: 16684714

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Colorado

ZIP Code: 804XX

Date Received: 2025-10-19T12:00:00-05:00

Date Sent to Company: 2025-10-19T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I canceled my XXXX policy a day after it was due XXXX try charging me for a whole another month even though I didnt even have coverage for 24 hours and I tried calling them multiple times they argued with me. There were refused to clear this, even though I was not having coverage, I had it with XXXX at this point and they then sent the bill to collections and is now reporting on my credit and tanking out my credit score and its in accurate information because I do not owe them any money. The policy was canceled. I should not be charged for another whole month after it was canceled.

Frequently Asked Questions

What is Complaint #16684714 about?

Complaint #16684714 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-10-19T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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