Vehicle loan or lease -- Incorrect information on your report -- Complaint #16676370
Complaint Overview
Complaint ID: 16676370
Company: Exeter Finance, LLC.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Georgia
ZIP Code: 30309
Date Received: 2025-10-18T12:00:00-05:00
Date Sent to Company: 2025-10-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this complaint against Exeter Finance LLC for ( 1 ) failing to provide a Form 1099-C after charging off or writing off my auto-loan account, and ( 2 ) continuing to report the account inaccurately to the credit bureaus as charged-off or written-off despite showing a {$0.00} balance. Details and Facts The account originated on or about XX/XX/XXXX under a Retail Installment Sale Contract with an original principal of {$25000.00}. Over the course of the loan I made payments totaling approximately {$43000.00}. Exeters Statement of Account dated XX/XX/XXXX shows the company waived all late fees and the {$410.00} repossession fee, leaving a principal balance of {$0.00} and indicating all amounts satisfied. Despite this, Exeter and its assignee XXXX XXXX XXXX continue to furnish data to the credit bureaus showing the account as Charged-Off / Written-Off Bad Debt. Because the account has been charged off and reduced to {$0.00}, I have the right to receive a Form 1099-C ( Cancellation of Debt ) confirming the write-off amount under 26 U.S.C. 6050P. Exeter has not provided this documentation, leaving me unable to reconcile my tax reporting or confirm whether the company has properly reported the cancellation to the IRS. This conduct constitutes Inaccurate and misleading credit reporting in violation of 15 U.S.C. 1681s-2 ( b ) ; Failure to provide federally required tax documentation for canceled debt ( Form 1099-C ) ; and Deceptive or unfair acts or practices under the Consumer Financial Protection Act. Requested Relief
Frequently Asked Questions
What is Complaint #16676370 about?
Complaint #16676370 was filed against Exeter Finance, LLC. regarding Vehicle loan or lease specifically about Incorrect information on your report. It was received by the CFPB on 2025-10-18T12:00:00-05:00.
How did Exeter Finance, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Exeter Finance, LLC.?
Yes, visit the Exeter Finance, LLC. company profile at readthecomplaint.com/company/exeter-finance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.