Vehicle loan or lease -- Managing the loan or lease -- Complaint #16585113
Complaint Overview
Complaint ID: 16585113
Company: American Credit Acceptance, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with the interest rate
State: Florida
ZIP Code: 32583
Date Received: 2025-10-14T12:00:00-05:00
Date Sent to Company: 2025-10-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I bought this used car in 2021 at XXXX and through the finance company american credit acceptance, with the interest rate of 18.29 %, clueless about the hidden fees and the unlawful interest rate, i have been informed that my payments too american credit have been going too the interest rate, instead of the principle balance and this has been by ongoing.
Frequently Asked Questions
What is Complaint #16585113 about?
Complaint #16585113 was filed against American Credit Acceptance, LLC regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-10-14T12:00:00-05:00.
How did American Credit Acceptance, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against American Credit Acceptance, LLC?
Yes, visit the American Credit Acceptance, LLC company profile at readthecomplaint.com/company/american-credit-acceptance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.