Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #16531684

Complaint Overview

Complaint ID: 16531684

Company: Westlake Services, LLC

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Problems at the end of the loan or lease

Sub-Issue: Problem related to refinancing

State: Tennessee

ZIP Code: 38128

Date Received: 2025-10-12T12:00:00-05:00

Date Sent to Company: 2025-10-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXXXXXX and Westlake Financial bank finance and forged my signature for XXXX dollars for a used XXXX XXXXXXXX XXXX I was leasing...

Frequently Asked Questions

What is Complaint #16531684 about?

Complaint #16531684 was filed against Westlake Services, LLC regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2025-10-12T12:00:00-05:00.

How did Westlake Services, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Westlake Services, LLC?

Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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