Payday loan, title loan, personal loan, or advance loan -- Problem when making payments -- Complaint #16531437
Complaint Overview
Complaint ID: 16531437
Company: Monterey Financial Services LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Problem when making payments
State: New Jersey
ZIP Code: 080XX
Date Received: 2025-10-12T12:00:00-05:00
Date Sent to Company: 2025-10-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I did a 6 month buy now pay later for about XXXX with XXXX. Payments were XXXX, and they charged me 3 times in XXXX month, only applied XXXX payment towards my loan, told me it was " refunded '' XXXX it is now XXXX all my emails are ignored, and phone calls are useless as they say " its been refunded nothing we can do '' I went to my bank, there is no pending transactions. These crooks stole XXXX dollars from me. Im fortunate enough that it doesn't effect my bills, but imagine if I needed that extra XXXX for rent that month and I couldn't because these people stole it. Do not do business with XXXXMonterey Financial , they'll steal your money. Read all the reviews, they are real.
Frequently Asked Questions
What is Complaint #16531437 about?
Complaint #16531437 was filed against Monterey Financial Services LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem when making payments. It was received by the CFPB on 2025-10-12T12:00:00-05:00.
How did Monterey Financial Services LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Monterey Financial Services LLC?
Yes, visit the Monterey Financial Services LLC company profile at readthecomplaint.com/company/monterey-financial-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.