Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #16514229
Complaint Overview
Complaint ID: 16514229
Company: Truist Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: California
ZIP Code: 92562
Date Received: 2025-10-10T12:00:00-05:00
Date Sent to Company: 2025-10-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, Regional Acceptance unlawfully ran my credit report via the XXXX credit reporting agency. I never authorized Regional Acceptance to run my credit.Regional Acceptance violated USC 15 1681 ( n ) and USC 15 1681 ( o ).
Frequently Asked Questions
What is Complaint #16514229 about?
Complaint #16514229 was filed against Truist Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-10-10T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.