Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #16514198
Complaint Overview
Complaint ID: 16514198
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 92555
Date Received: 2025-10-10T12:00:00-05:00
Date Sent to Company: 2025-10-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to dispute inaccurate reporting on my XXXX XXXX XXXX account. It is reported as Charged Off yet shows an open balance, which is misleading and inaccurate. Under FCRA 1681s-2 ( a ) ( 1 ) ( A ) and 1681i ( a ), please update this account to Charged Off/ Closed with a XXXX open balance or delete it if it can not be verified. Please provide written confirmation of the results of your reinvestigation within 30 days as required by the FCRA.
Frequently Asked Questions
What is Complaint #16514198 about?
Complaint #16514198 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-10-10T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.