Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #16490079
Complaint Overview
Complaint ID: 16490079
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Arizona
ZIP Code: 85381
Date Received: 2025-10-09T12:00:00-05:00
Date Sent to Company: 2025-10-09T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing this complaint against XXXX regarding the ongoing inaccuracy of my personal identifying information being reported on my credit file. Despite numerous updates and verifications, XXXX continues to display outdated and incorrect addresses that no longer belong to me. My correct and only address is : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, AZ XXXX However, XXXX continues to report outdated addresses under my personal information : XXXX XXXX XXXX XXXX XXXX XXXX, AZ XXXX ( XX/XX/XXXX ) XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX AZ XXXX XXXX XX/XX/XXXX ) These addresses are no longer valid and have absolutely no connection to my current residence. By continuing to report these outdated addresses, XXXX is failing to maintain the accuracy and integrity of my personal information as required under the Fair Credit Reporting Act ( FCRA ). Under the FCRA, XXXX has a legal obligation to ensure that all consumer information reported is accurate, current, and verifiable. This failure to remove old and incorrect addresses creates confusion, misrepresentation, and potential risk of cross-linked data particularly in an era where data breaches and identity mismatches are becoming increasingly common. I have no association or open accounts tied to these outdated addresses, and there is no legitimate reason for XXXX to continue displaying them. I have submitted proper identification and proof of my current address multiple times, yet these old entries remain. This reflects either poor internal data management or an unwillingness to perform a proper reinvestigation both of which are unacceptable. This ongoing inaccuracy has caused me unnecessary frustration and distress. It is deeply concerning that even something as fundamental as my identifying information is not being handled with care and precision. It also raises questions about the reliability of XXXX data verification process as a whole.
Frequently Asked Questions
What is Complaint #16490079 about?
Complaint #16490079 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-10-09T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.