Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #16461697
Complaint Overview
Complaint ID: 16461697
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30228
Date Received: 2025-10-08T12:00:00-05:00
Date Sent to Company: 2025-10-08T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ive been disputing multiple inaccurate and unverifiable items on my credit report with TransUnion for several months. Despite sending several written disputes and providing documentation, they continue to report dismissed bankruptcies and unverifiable accounts. My disputes were sent in XXXX, XXXX, and XX/XX/year>. TransUnion responded late on XX/XX/year> past the legal XXXXday deadline and simply marked the items as verified or updated without providing proof or documentation. Under the Fair Credit Reporting Act ( 15 U.S.C. 1681i ), TransUnion is required to conduct a reasonable reinvestigation and provide the method of verification. They have repeatedly failed to do so. The items that remain inaccurately reported or unverifiable include : XXXX XXXXXXXX XXXX Acct # XXXX XXXX XXXX Acct # XXXX XXXX XXXX XXXX XXXX XXXX Acct # XXXX Bankruptcy Dockets # XXXX and # XXXX he bankruptcy court. They are in clear violation of FCRA 611 and 607 ( b ). I originally started disputing these accounts in XX/XX/year>, and TransUnion responded with partial deletions in XXXX. Unfortunately, I no longer have copies of those first letters, but subsequent disputes and investigation results from XXXX and XX/XX/year> clearly show the continued pattern of failure to reinvestigate and late responses.
Frequently Asked Questions
What is Complaint #16461697 about?
Complaint #16461697 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-10-08T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.