Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #16402481
Complaint Overview
Complaint ID: 16402481
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 91344
Date Received: 2025-10-06T12:00:00-05:00
Date Sent to Company: 2025-10-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This letter serves as a formal complaint and demand for immediate compliance with the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., and the California Consumer Credit Reporting Agencies Act ( CCRAA ), Cal. Civ. Code 1785 et seq., regarding multiple fraudulent and inaccurate accounts that continue to appear on my TransUnion credit file. On XXXX XXXX XXXX I submitted a dispute through the CFPB complaint portal, including all relevant documentation and my FTC Identity Theft Report ( # XXXX ). Despite this, TransUnion has failed to respond or provide reinvestigation results as required under federal and state law.
Frequently Asked Questions
What is Complaint #16402481 about?
Complaint #16402481 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-10-06T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.