Prepaid card -- Unexpected or other fees -- Complaint #16311081
Complaint Overview
Complaint ID: 16311081
Company: Adp INC.
Product: Prepaid card
Sub-Product: Payroll card
Issue: Unexpected or other fees
State: Arizona
ZIP Code: 853XX
Date Received: 2025-10-01T12:00:00-05:00
Date Sent to Company: 2025-11-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I filed XXXX different dispute reports for unauthorized debits to my account with the bank. each report contain XXXX or more transactions. first time of contact XX/XX/year> XXXX totaling {$340.00} second contact on XX/XX/year> XXXX transactions totaling {$330.00} the third contact to the bank was XX/XX/year> for the amount of : {$330.00} total amount for all XXXX reports filed {$1000.00} all three reports were denied. all three reports were submitted XXXX different times. thy were all denied with the reason, " There investigation were finalized and they determined that there was no error. no credit will be issued '' the evidence clearly shows of the persons having taken my money deposited to XXXX different accounts. i provided evidence of the person from a XXXX XXXX XXXX USED TO PERFORM THE FRAUDENT TRANSACTIONS POLICE REPORTED FILED
Frequently Asked Questions
What is Complaint #16311081 about?
Complaint #16311081 was filed against Adp INC. regarding Prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2025-10-01T12:00:00-05:00.
How did Adp INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Adp INC.?
Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.