Credit card -- Incorrect information on your report -- Complaint #16310658
Complaint Overview
Complaint ID: 16310658
Company: Kikoff INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Louisiana
ZIP Code: 710XX
Date Received: 2025-10-01T12:00:00-05:00
Date Sent to Company: 2025-10-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
When noticing my credit report, I seen that they reported I was 90 days past due from XXXX. I reached out to an agent asking them to please remove the late payments due to inaccurate information they had listed on my credit report. When speaking with an agent she stated I had 2 accounts which I was not aware of. So, they open another account with my acknowledgement. I requested as a courtesy to remove the inaccurate information that they are reporting. The agent claim they are unable to update the reporting mistake but when I filed a dispute with the credit bureaus, they reported back that all the information was accurate which was false. Here are in XXXX they are telling me my account is still open and active. If it is still open and active, why is it not being reported. So, they have a lot of false information circulating around. Verbally I am being told my account ( s ) are open, but my credit report is showing it is closed.
Frequently Asked Questions
What is Complaint #16310658 about?
Complaint #16310658 was filed against Kikoff INC. regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2025-10-01T12:00:00-05:00.
How did Kikoff INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Kikoff INC.?
Yes, visit the Kikoff INC. company profile at readthecomplaint.com/company/kikoff-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.