Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #16283186

CFPB complaint 16283186 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on September 30, 2025.

Complaint 16283186 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.

TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.

Complaint 16283186 was received by the CFPB on September 30, 2025. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on October 1, 2025.

Complaint 16283186 was filed from Texas. You can view all complaints from this state at /state/TX.

Dispute information is not available for complaint 16283186.

Complaint 16283186 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

Complaint 16283186 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

The Fair Credit Reporting Act (FCRA) mandates that credit reporting agencies investigate disputes regarding inaccurate information within a reasonable timeframe. This relates to a Credit reporting or other personal consumer reports complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".

Resolution likelihood: mixed. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.

This complaint is rated as medium risk. Incorrect information on a credit report, especially when it involves another person's data, can significantly impact a consumer's financial standing and requires careful investigation and correction.

Credit reporting agencies have a responsibility to ensure the accuracy of the information they report and to correct errors when identified. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

Consumers should regularly review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency and the furnisher of the information.

This issue occurred in Texas, and state laws may offer additional protections or avenues for recourse. This complaint was filed from Texas.

Disputes over incorrect information, including identity mix-ups, are common in the credit reporting industry.

The consumer should immediately dispute the inaccurate information with the credit reporting agency (TransUnion, in this case) and provide any supporting documentation. They should also contact the original creditor or entity that furnished the information to correct the error.

This usually means the issue was resolved without the company paying the consumer money. Relief might include correcting the credit report, providing an explanation, or changing a business practice.