Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #16283094
Experian Addresses Incorrect Personal Information Dispute
Complaint Overview
Complaint ID: 16283094
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Massachusetts
ZIP Code: 02151
Date Received: 2025-09-30T12:00:00-05:00
Date Sent to Company: 2025-09-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue was resolved with an explanation, suggesting a straightforward correction or clarification.
Consumer Sentiment: neutral
Topics: Credit Reporting, Incorrect Information, Personal Information
AI Analysis
CFPB complaint 16283094 was filed against Experian Information Solutions Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect personal information on their Experian credit report, which was closed with an explanation. The complaint was received on September 30, 2025 from Massachusetts. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect personal information promptly.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes regarding inaccurate information.
Regulatory Insight
This case highlights the importance of FCRA compliance in maintaining accurate consumer report data.
Resolution Likelihood
likely
State-Specific Consumer Protections
Massachusetts residents are protected by state and federal laws regarding credit reporting accuracy.
Industry Comparison
This is a common issue across credit reporting agencies, with varying resolution times and methods.
Related Issues
Frequently Asked Questions
What is CFPB complaint 16283094 about?
CFPB complaint 16283094 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Personal information incorrect". This complaint was filed against Experian Information Solutions Inc. on September 30, 2025.
Which company is complaint 16283094 filed against?
Complaint 16283094 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.
What was the company's response to complaint 16283094?
Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 16283094 filed?
Complaint 16283094 was received by the CFPB on September 30, 2025. It was sent to Experian Information Solutions Inc. on September 30, 2025.
What state was complaint 16283094 filed from?
Complaint 16283094 was filed from Massachusetts. You can view all complaints from this state at /state/MA.
Was the consumer satisfied with the resolution of complaint 16283094?
Dispute information is not available for complaint 16283094.
What product category is complaint 16283094 about?
Complaint 16283094 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 16283094 submitted?
Complaint 16283094 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 16283094?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes regarding inaccurate information. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".
How likely is complaint 16283094 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 16283094?
This complaint is rated as low risk. The risk is low as the issue was resolved with an explanation, suggesting a straightforward correction or clarification.
What regulatory actions apply to complaint 16283094?
This case highlights the importance of FCRA compliance in maintaining accurate consumer report data. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 16283094?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect personal information promptly.
Are there state-specific protections for complaint 16283094?
Massachusetts residents are protected by state and federal laws regarding credit reporting accuracy. This complaint was filed from Massachusetts.
How does complaint 16283094 compare to industry norms?
This is a common issue across credit reporting agencies, with varying resolution times and methods.
What specific personal information was disputed and how was it corrected?
The data does not specify the exact personal information disputed. The resolution was 'Closed with explanation,' indicating Experian provided a reason or correction for the reported inaccuracy.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.