Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #16283090

Incorrect Identity Information on Credit Report Resolved with Non-Monetary Relief

Complaint Overview

Complaint ID: 16283090

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Texas

ZIP Code: 76140

Date Received: 2025-09-30T12:00:00-05:00

Date Sent to Company: 2025-09-30T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Risk Assessment

Risk Level: low

The risk is low because the issue was resolved with non-monetary relief, indicating the credit bureau likely corrected the error without significant financial impact or further dispute.

Consumer Sentiment: neutral

Topics: Credit reporting, Incorrect information, Identity theft

AI Analysis

CFPB complaint 16283090 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect information on their credit report, specifically that information belonging to someone else was present, which was closed with non-monetary relief. The complaint was received on September 30, 2025 from Texas. The company responded with "Closed with non-monetary relief".

What You Should Do -- Consumer Action Plan

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Legal Context & Consumer Protection Laws

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes and correct inaccurate information.

Regulatory Insight

This case highlights the importance of FCRA compliance in ensuring the accuracy of consumer credit reports and the process for addressing identity-related errors.

Resolution Likelihood

likely

State-Specific Consumer Protections

In Texas, consumers have rights under the FCRA to dispute and correct errors on their credit reports.

Industry Comparison

This is a common issue within the credit reporting industry, where data inaccuracies can occur and require resolution.

Related Issues

Disputing credit report errors

Frequently Asked Questions

What is CFPB complaint 16283090 about?

CFPB complaint 16283090 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on September 30, 2025.

Which company is complaint 16283090 filed against?

Complaint 16283090 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.

What was the company's response to complaint 16283090?

TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.

When was complaint 16283090 filed?

Complaint 16283090 was received by the CFPB on September 30, 2025. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on September 30, 2025.

What state was complaint 16283090 filed from?

Complaint 16283090 was filed from Texas. You can view all complaints from this state at /state/TX.

Was the consumer satisfied with the resolution of complaint 16283090?

Dispute information is not available for complaint 16283090.

What product category is complaint 16283090 about?

Complaint 16283090 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

How was complaint 16283090 submitted?

Complaint 16283090 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

What are the consumer's legal options for complaint 16283090?

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes and correct inaccurate information. This relates to a Credit reporting or other personal consumer reports complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".

How likely is complaint 16283090 to be resolved?

Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.

What does the risk level mean for complaint 16283090?

This complaint is rated as low risk. The risk is low because the issue was resolved with non-monetary relief, indicating the credit bureau likely corrected the error without significant financial impact or further dispute.

What regulatory actions apply to complaint 16283090?

This case highlights the importance of FCRA compliance in ensuring the accuracy of consumer credit reports and the process for addressing identity-related errors. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

What should the consumer do about complaint 16283090?

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Are there state-specific protections for complaint 16283090?

In Texas, consumers have rights under the FCRA to dispute and correct errors on their credit reports. This complaint was filed from Texas.

How does complaint 16283090 compare to industry norms?