Debt collection -- False statements or representation -- Complaint #16231724
Complaint Overview
Complaint ID: 16231724
Company: Rgs Financial, INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Missouri
ZIP Code: 641XX
Date Received: 2025-09-28T12:00:00-05:00
Date Sent to Company: 2025-09-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally dispute an inaccurate item on my credit report. My name is XXXX XXXX XXXX XXXX, and I have identified that the account in question is incorrectly listed under the name XXXX XXXX XXXX XXXX. Additionally, the amount reported by RGS Financial LLC, the collections agency, does not match the amount reported by the original creditor, XXXX XXXX. Furthermore, under the Fair Debt Collection Practices Act and the Uniform Commercial Code, creditors are required to provide comprehensive documentation when repossessing a vehicle. This includes not only the sale price but also the sale location and details of any personal property left inside the vehicle. The failure to provide this information constitutes a clear violation of my consumer rights. Given these significant discrepancies and the breach of proper procedures, I respectfully demand that this account be removed from my credit report entirely.
Frequently Asked Questions
What is Complaint #16231724 about?
Complaint #16231724 was filed against Rgs Financial, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-09-28T12:00:00-05:00.
How did Rgs Financial, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rgs Financial, INC.?
Yes, visit the Rgs Financial, INC. company profile at readthecomplaint.com/company/rgs-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.