Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #16164995
Complaint Overview
Complaint ID: 16164995
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Maryland
ZIP Code: 206XX
Date Received: 2025-09-24T12:00:00-05:00
Date Sent to Company: 2025-09-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I submitted this complaint in XX/XX/year> regarding student loans that were forgiven under a federal loan forgiveness program. As of today, these accounts are still being reported inaccurately on my credit report by [ XXXX EQUIFAX AND XXXX ]. I have not received a resolution or any update from the bureau, and the items continue to negatively affect my credit. Please escalate this matter. I am requesting that the credit bureau comply with FCRA obligations and update my credit report to reflect accurate information. I am also requesting confirmation that these accounts have been corrected and removed. Thank you for your continued attention to this issue.
Frequently Asked Questions
What is Complaint #16164995 about?
Complaint #16164995 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-09-24T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.